Complaint Status
Data for the month ending September, 2026
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending # | Pending complaints >3 months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 | |
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
^ Average Resolution time is the sum total of time taken to resolve each complaint, in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
| Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | April, 2026 | 0 | 0 | 0 | 0 |
| 2 | May, 2026 | 0 | 0 | 0 | 0 |
| 3 | June, 2026 | 0 | 0 | 0 | 0 |
| 4 | July, 2026 | 0 | 0 | 0 | 0 |
| 5 | August, 2026 | 0 | 0 | 0 | 0 |
| 6 | September, 2026 | 0 | 0 | 0 | 0 |
| 7 | October, 2026 | NA | NA | NA | NA |
| 8 | November, 2026 | NA | NA | NA | NA |
| 9 | December, 2026 | NA | NA | NA | NA |
| 10 | January, 2027 | NA | NA | NA | NA |
| 11 | February, 2027 | NA | NA | NA | NA |
| 12 | March, 2027 | NA | NA | NA | NA |
| Grand Total | 0 | 0 | 0 | 0 | |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
| Sr. No. | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2025-2026 | 0 | 0 | 0 | 0 |
| 2 | 2024-2025 | NA | NA | NA | NA |
| 3 | 2023-2024 | NA | NA | NA | NA |
| 4 | 2022-2023 | NA | NA | NA | NA |
| Grand Total | 0 | 0 | 0 | 0 | |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
Compliance Audit Status
As communicated by BSE to all IAs, please update below on your website. The same be added in any page of your choice.
*Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SEBI (Investment Advisers) Regulations, 2013 for last financial years are as under:
| Sr. no | Financial Year | Compliance Audit Status | Remarks, If any |
|---|---|---|---|
| 1 | FY 2023-24 | Conducted/ Not Conducted | NA |
| 2 | FY 2024-25 | Conducted/ Not Conducted | NA |
Investor Grievance Redressal
Client's queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.
1. In case of any complaint or query:
Please contact our compliance officer Mr. Keshav Sehgal, email id – keshav@blacklitt.com and phone no +91-9980331314
You may also approach Principal Officer / IA – Mr. Rachit Tripathi, Email ID: rachit@blacklitt.com and Phone No.- 9980341314
2. In case you are not satisfied with our response:
You can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI. SCORES may be accessed through the SCORES mobile application as well; the current app links are listed on the SCORES portal:
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on "Online Resolution of Disputes in the Indian Securities Market". A common Online Dispute Resolution Portal ("ODR Portal") which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link – https://smartodr.in/