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    Refund & Cancellation Policy

    Last updated: June 2026

    This Refund & Cancellation Policy ("Policy") governs the terms under which fees paid by clients to Blacklitt Technologies Private Limited ("Blacklitt", "we", "us", or "our"), a SEBI-registered Investment Adviser, may be refunded or the Investment Advisory relationship terminated. This Policy forms part of our Terms of Service and is compliant with applicable SEBI regulations.

    By subscribing to Blacklitt's Investment Advisory services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

    1. Fee Structure & Advance Payment

    Blacklitt may charge advisory fees in advance, subject to the following conditions:

    • Advance fees shall not exceed the period stipulated by the Securities and Exchange Board of India ("SEBI"), which is presently a maximum of one (1) year.
    • All fees are charged in accordance with SEBI (Investment Advisers) Regulations, 2013, as amended from time to time.
    • The applicable fee amount, billing cycle, and subscription plan will be clearly communicated to the client prior to subscription and at the time of payment.

    2. Cancellation & Termination

    Either party — the client or Blacklitt — may terminate the Investment Advisory relationship at any time. The following terms apply depending on who initiates the termination:

    2.1 Termination by the Client

    If the client initiates termination of the Investment Advisory relationship:

    • The client is entitled to a refund of proportionate fees for the unexpired period of the subscription.
    • Blacklitt is entitled to retain a breakage fee equivalent to one quarter's (3 months') advisory fee as a cancellation charge.
    • The net refund payable will be: Proportionate fees for unexpired period minus one quarter's breakage fee.
    • The breakage fee retained by Blacklitt shall not exceed the equivalent of one year's advisory fee in any case.

    2.2 Termination by Blacklitt

    If Blacklitt initiates termination of the Investment Advisory relationship (including where Blacklitt is unable to continue providing Investment Advisory services):

    • The client is entitled to a full refund of proportionate fees for the unexpired period of the subscription.
    • No breakage fee will be charged to the client in such cases.

    2.3 Dissatisfaction with Services

    If the client is not satisfied with the Investment Advisory services provided by Blacklitt and wishes to terminate the relationship, the provisions under Section 2.1 (Termination by the Client) above shall apply.

    3. Refund Process

    To initiate a cancellation and request a refund, clients must:

    • Submit a written request to support@blacklitt.com or through the in-app support channel, stating the reason for termination.
    • Eligible refund amounts will be calculated from the date of receipt of the cancellation request.
    • Refunds will be processed to the original payment method used at the time of subscription within 7–10 business days of the refund being approved.
    • Blacklitt reserves the right to verify the client's identity and subscription details before processing any refund.

    4. Survival of Obligations

    Notwithstanding any termination of the Investment Advisory relationship, all rights, liabilities, and obligations of the parties arising out of or in respect of transactions entered into prior to the date of termination shall continue to subsist and remain binding on the respective parties and their respective heirs, executors, administrators, legal representatives, and successors, as the case may be.

    Termination shall not absolve either party of any obligation, liability, or duty that accrued prior to the effective date of termination.

    5. Transition Support

    In the event of termination of the Investment Advisory relationship, Blacklitt will provide reasonable transition support to the client upon request. This may include providing a summary of advice rendered, portfolio positions held, and any other relevant documentation to assist the client in transitioning to another service provider or managing their investments independently.

    6. Non-Refundable Situations

    Refunds will not be applicable in the following circumstances:

    • Fees for services already rendered or advice already delivered prior to the termination request.
    • Termination arising from the client's breach of our Terms of Service.
    • Any applicable taxes (e.g., GST) collected on fees paid — these are non-refundable as they are remitted to the government.
    • One-time onboarding or set-up fees, if separately charged and disclosed at the time of subscription.

    7. Amendments to this Policy

    Blacklitt reserves the right to modify this Policy at any time in compliance with applicable SEBI regulations. Any material changes will be communicated to clients via email or an in-app notification. Continued use of the services after the effective date of any changes constitutes your acceptance of the revised Policy.

    8. Grievance Redressal

    If you have any concerns regarding a refund or cancellation, please contact our Grievance Officer:

    Blacklitt Technologies Private Limited

    No. 46, 1st Floor, 12th Main Road, Sector-6, HSR Layout,

    Behind BDA Complex, Bangalore – 560102, Karnataka

    Email: grievance@blacklitt.com

    Grievances will be addressed within 30 days of receipt in accordance with SEBI (Investment Advisers) Regulations, 2013.