Grievance Redressal
Client's queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.
In case of any complaint or query
Please contact our compliance officer Mr. Keshav Sehgal, email id – keshav@blacklitt.com and phone no +91-9980331314
You may also approach Principal Officer / IA – Mr. Rachit Tripathi, Email ID: rachit@blacklitt.com and Phone No. 9980341314
If not satisfied with our response
You can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI. SCORES may be accessed through the SCORES mobile application as well; the current app links are listed on the SCORES portal:
SCORES portal and app
ODR Portal
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on "Online Resolution of Disputes in the Indian Securities Market". A common Online Dispute Resolution Portal ("ODR Portal") which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link –