CROMPTONCrompton Greaves Consumer Electricals Ltd.
Crompton Greaves Consumer Electricals faces consumer order over submersible pump
- Legal
- consumer electricals
Reviewed byKeshav SehgalBlacklitt Research
Crompton Greaves Consumer Electricals (NSE: CROMPTON) received an order from the District Consumer Disputes Redressal Commission, Fatehpur, on a complaint about a 10 H.P submersible pump, it said in a filing on 31 Oct 2026. The order requires replacement of the pump with its fittings, ₹10,000 compensation and ₹5,000 litigation charges.
What the order requires
The consumer said he bought one 10 H.P submersible pump with its fittings under the Crompton brand and that it was not functioning well, and he filed a consumer complaint for ₹2,68,870. The order asks the company to replace the pump with its fittings, pay ₹10,000 towards compensation and pay ₹5,000 towards litigation charges.
The company gives the impact of the order on its financial, operational or other activities, quantifiable in monetary terms, as ₹15,000. The filing does not explain how that figure was arrived at.
Context within the company's recent filings
Against the company's standalone total income of ₹1,948.16 crore in the latest quarter, Q2 FY27, the ₹15,000 impact is small.
What the order means for Crompton Greaves Consumer Electricals' shareholders
The order is a consumer case involving one product, and the amounts the company states are small. The filing does not say whether the company will appeal, how it will respond, or what the warranty or defect cause was. The filing also does not give the reasons the commission gave for its decision.
No later dated step is given in the filing.
At a glance
| Item | Detail |
|---|---|
| Authority | District Consumer Disputes Redressal Commission, Fatehpur |
| Date of receipt of order (as stated) | 05.08.2026 |
| Order received by the company | 30 Oct 2026 at 17.57 |
| Compensation | ₹10,000 |
| Litigation charges | ₹5,000 |
| Consumer complaint amount | ₹2,68,870 |
| Company's stated impact | ₹15,000 |
Filed with NSE on . Reference: Original filing (PDF)
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